1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

Personal Information:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely by third-party payment providers)

Non-Personal Information:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and interactions with the site
  • Referring URLs
  • Time spent on the website

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To process orders: Your personal information is used to process and fulfill your orders, including shipping and payment processing.
  • To improve our website: We analyze user behavior on our website to enhance its functionality and user experience.
  • To communicate with you: We may send you updates, offers, or notifications related to your orders, products, or promotions that might interest you.
  • For customer support: Your information helps us assist you with inquiries or resolve any issues related to our products and services.

3. Sharing Your Information

We respect your privacy and do not share, sell, or rent your personal information to third parties, except for the following cases:

  • Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping companies, and email service providers) who assist us in operating our business and providing services to you.
  • Legal Requirements: We may disclose your information if required by law or in response to legal requests from government authorities.

4. Data Security

We take the security of your personal information seriously. We employ a range of security measures, including encryption technologies, firewalls, and secure servers, to protect your information from unauthorized access, alteration, or disclosure. However, no method of online transmission or storage is 100% secure, so while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

  • Personalize your experience: Cookies allow us to remember your preferences and settings on the site.
  • Analyze website traffic: We use cookies to understand how visitors interact with our site, which helps us improve our offerings.

You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features on our website.

6. Third-Party Links

Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for the content or privacy practices of those sites. We recommend reviewing their privacy policies before providing any personal information.

7. Your Rights and Choices

You have the right to:

  • Access and update your information: You can review and update your personal information by contacting us.
  • Opt-out of marketing communications: If you no longer wish to receive promotional emails or updates, you can unsubscribe by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Request deletion of your information: You can request that we delete your personal information from our records, subject to any legal obligations we may have.

8. Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date at the bottom of the policy will reflect the date of the most recent revision. We encourage you to review this policy periodically to stay informed about how we are protecting your privacy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [admin@rlivax.xyz]